We understand that seeking support is a personal and courageous step. At INSIGHTOUT, we are committed to maintaining the highest standards of privacy and confidentiality to ensure you feel safe and secure throughout your journey with us.
Strict Confidentiality
Everything you share with us stays between you and your therapist. Your personal information and session details are kept strictly private. We maintain complete confidentiality as the foundation of our therapeutic relationship.
Professional Ethics
We follow established ethical guidelines for counselling and psychotherapy, including the confidentiality standards set by leading psychological and mental health associations. Our practices are aligned with professional standards to ensure your trust is well-placed.
Secure Sessions
Whether you choose in-person or online sessions, we ensure your information and communication remain secure and protected. Our digital platforms use end-to-end encryption and secure communication protocols to safeguard your privacy.
Data Protection
Any records or notes maintained are stored securely and are only accessible to your therapist. We use encrypted storage systems and follow strict data protection protocols to ensure your information remains confidential and secure.
Exceptions to Confidentiality
In rare cases where there is a risk of harm to yourself or others, or where legally required, we may need to share relevant information with appropriate professionals. However, this is always handled with the utmost care, transparency, and, where possible, your knowledge. We will discuss these situations with you openly and ensure you understand any actions we may need to take.
Questions About Our Privacy Policy?
If you have any questions or concerns about our privacy practices, please don't hesitate to reach out. We're here to ensure you feel completely comfortable and informed.
Contact UsLast updated: July 2025